Delivery & Returns

Delivery Policy

  1. Free Delivery — Continental U.S. Only
    We offer free standard shipping on orders shipped within the Continental United States. Orders to locations outside of the Continental U.S. (including Alaska, Hawaii, U.S. Territories, or international addresses) are not eligible for free shipping. Additional fees and transit times may apply to non-continental shipments.
  2. Processing & Shipping Times
    • Order Processing: Most orders are processed within 1–2 business days (excluding weekends and holidays).
    • Delivery Estimates: Typical delivery times range between 3–7 business days from the date of shipment. However, these timeframes are estimates and subject to change due to factors like carrier delays, weather, or other unforeseen circumstances.
  3. Tracking Your Order
    Once your order ships, you will receive a confirmation email with tracking information. You can track your shipment via the carrier’s website.

Returns Policy

  1. Pre-Arrangement Required
    All returns must be pre-arranged with our Customer Service team before sending any products back. Returns sent without prior authorization may not be accepted or refunded. Please contact us at service@livelongerclub.com to initiate your return request.
  2. Eligibility for Return
    • Unopened & Undamaged: We only accept returns for products that are unopened and undamaged, in their original packaging. Any product showing signs of use or tampering will not be eligible for return or refund.
    • Return Window: Unless otherwise stated, returns must be requested within 30 days of the original purchase date.
  3. Non-Refundable Products
    Items that are not re-sellable for any reason (e.g., damaged upon receipt, opened packaging, product integrity compromised) will not be refunded.
  4. Refunds & Deductions
    • Adjusted Refund Amount: Refunds may be lower than the original purchase price to account for shipping costs, restocking fees, and any discounts or promotions that were applied at the time of purchase.
    • Inspection & Approval: Once we receive your returned product, we will inspect it to ensure eligibility. If approved, your refund will be processed within 30 business days.
  5. Shipping Costs for Returns
    • Customers are responsible for any shipping costs related to sending back authorized returns, unless our Customer Service team has explicitly stated otherwise in writing.
    • If a return is due to a mistake on our part (e.g., wrong item shipped), we may cover return shipping costs at our discretion.

Contact Information

If you have any questions or would like to arrange a return, please contact our Customer Service team at:

We appreciate your understanding and cooperation. Our goal is to ensure a smooth ordering experience while maintaining the highest standards for the products we deliver.

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